Frequently Asked Questions
If you have questions about buying or selling gift cards in bulk, you may just find your answer on this page.
If you would like to speak to a representative, please don’t hesitate to reach out through our contact page.
What is the difference between an Email and Physical gift card?
Gift cards are delivered after your order has been processed. Delivery and shipping times differ depending on if you purchased an email or physical gift card.
Email Cards
Email gift cards are delivered via email. While it will typically only take ten minutes for you to receive your eGift card, it can take up to 1 business day if further verification is needed.
Physical Gift Cards
All physical gift cards are sent via FREE USPS First Class Mail and should arrive in 3-7 business days. During peak holiday periods and USPS holidays, delivery may take a little longer.
Are there fees or taxes for gift cards?
We do not charge sales tax, the cost of shipping, or processing fees.
Will the gift cards expire?
No, the gift cards you buy from American Gift Card Exchange will never expire. If you see a discounted card from one of your favorite stores, you can buy it now and use it anytime you’d like.
Can a store or merchandise credit be used like a gift card?
Store and merchandise credits are sometimes issued by some merchants when an item is returned to them without a receipt. Many stores treat merchandise credits in the same manner as regular gift cards; however, you’ll need to contact the store to learn their specific terms and conditions.
What is the AGCE Purchase Guarantee?
AGSE is committed to making our customers happy by offering the highest level of service possible. If you purchase any gift card from AGSE, we guarantee it will be valid at the merchant and for the dollar amount specified on your order. We make such guarantees for up to one (1) year from the date of your purchase. If you are unable to redeem your card for the full amount specified in your order during that time, please contact us for a refund. Our guarantee is subject to a maximum of $1,000 lifetime per customer. The AGSE Purchase Guarantee is subject to the AGSE